Help Center

Find Answers To Your Questions
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    What is neobytes.biz?

    neobytes.biz is a company based in London and provides the most advanced investment platform for investors who are looking to invest their cryptocurrencies. neobytes.biz LTD is developed, hosted and regulated in London with the company registration number of 12498736.
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    When the online operation of the neobytes.biz project started?

    The operation of the neobytes.biz project started on 30. March 2020.
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    How long do you plan to present online investment services?

    neobytes.biz provide a lifetime investment program with long-term business strategy. We have designed a perfect financial and advertising strategy that ensures constant progress and growth. Thanks to our market analysts, we able to do so for you and keep our clients satisfied all over the globe.
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    Is neobytes.biz safe?

    Our platform meets all the required safety standards that are required from the cryptocurrency industry. Our servers are secured by state-of-the-art technologies, and our investors’ funds are secure in a cold wallet. You can also secure access to your account with two-factor authentication (2FA).
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    How can I contact neobytes.biz?

    By sending a short explanation of your issue to Support@neobytes.biz or by using our live chat, which is located on the bottom of the right side of your screen.
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    How can I create an account?

    Opening an account with us is very easy and it will take less than a minute. You simply need to fill out the registration form located on Signup page.
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    How do I enable additional security to my account?

    Once you have registered and logged in, we recommend all users to enable two-factor authentication (2FA) on their account for additional security.
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    I have lost my password, how can I recover it?

    Please fill in the Recover Password form by your email address and follow the instructions to receive a new password.
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    How do I change my email address?

    For security reasons, we do not allow to change the email address. If you want to use another email address, please register a new account.
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    Can I have more than one account?

    You can have only one account in our program. Please contact us if you made a wrong registration and we will help.
    Your friends or family members can create an account at neobytes.biz using the same computer or IP address.
    Please note that self-referring will not be tolerated and will result into permanent ban of using our services any further.
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    Which kinds of payment options do you accept?

    You can invest by using popular Cryptocurrencies including Bitcoin, Ethereum, BitcoinCash, Litecoin, Dash and Dogecoin.
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    What is the minimum and the maximum amount to invest?

    The investment amount starts from 0.001 BTC, 0.035 BCH, 0.05 ETH, 0.130 LTC, 3500 Doge, 0.10 Dash with no maximum limit.
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    What's your investment plan duration? When can I cancel the deposit?

    The plan runs for as long as client keeps his investment active (doesn’t release it). However, there's a 5% deposit cancellation fee (deposit release possible not earlier than 24 hours since deposit activation).
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    When will my payment be credited to my account?

    After you have sent coins to us, investment will appear and activate automatically once your transaction receives three confirmations on the network of a given cryptocurrency. This usually takes anywhere from a few minutes to half an hour or more.
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    Can I have more than one active investment at the same time?

    You can invest as many times as you like, but each investment is treated separately. Similarly, you can withdraw your earned profits at any time without any limitation.
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    After requesting a withdrawal, when will I receive funds in my wallet?

    - All withdrawals worth up to $100 are processed instantly. Larger ones are verified for security purposes and processed within 24 business hours.
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    Are there any withdrawal fees?

    There are no fees for withdrawals made from your neobytes.biz account to your cryptocurrency wallet.
    However, there's a 5% deposit cancellation fee (deposit release possible not earlier than 24 hours since deposit activation).
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    What is the minimum withdrawal amount that can be requested?

    For cryptocurrencies minimum amounts are following: 0.0005 BTC, 0.005 BCH, 0.005 ETH, 0.01 LTC, 100 Doge, 0.015 Dash.
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    Why is my withdrawal pending?

    Withdrawals larger than $100 worth of cryptocurrencies are subject to a security check to ensure they are not fraudulent. We can see all withdrawals and they will be processed once they have been cleared by our fraud-prevention systems.
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    How does the affiliate program work?

    An affiliate is an individual or a company. After enrolling in the program, the affiliate uses the materials provided by the neobytes.biz to invite other individuals to join the platform. In return, he receives a commission for each deposit, which is made by his referrals. The percentage of the commissions are as the following:
    First level referrals: 5% commission.
    Second level referrals: 2% commission.
    Third level referrals: 1% commission.
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    How can I participate in your affiliate program?

    You can simply participate in neobytes.biz affiliate program by creating your account and start inviting investors by sharing your personal affiliate link.
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    Do I have to have active investment to receive commissions?

    No, you are not obligated to make a deposit in order to participate referral program and earning commissions.
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    How can I receive my personal referral link?

    You can easily find your personal referral link on the “Referrals” section of your account.
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    Can I promote neobytes.biz in more than one place?

    You can promote neobytes.biz in as many places as you wish. We actually encourage our affiliates to be active as it maximizes their income. However, the way you promote neobytes.biz cannot violate the governing law. Please note, it also cannot affect the company's image negatively.
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    What are the benefits to be a regional representative of neobytes.biz?

    As a regional representation, you will have an increased amount of affiliate commissions for the investors you refer to the platform. Representatives’ commission rates are as the following:
    First level referrals: 10% commission.
    Second level referrals: 4% commission.
    Third level referrals: 2% commission.
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    How can I be a neobytes.biz’s regional representative?

    Please use the Contact form and send us your application request including how do you plan to promote neobytes.biz. An active deposit is not required to become our representative.
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